The ideal candidate has knowledge and experience managing Azure Active Directory, Office 365 Users/Groups/Mailboxes, Azure Role-Bases-Access assignment to Azure Resources and On-Premises Active Directory deployments

Job Description

You will work closely with Engineers/Developers/Data Scientists, Application teams, and Infrastructure/Security teams to support the enterprise development and production infrastructures. 

Candidates should possess experience supporting public clouds, particularly within a Microsoft Azure Context. As a startup, Roots Automation offers a high-paced environment with ample growth and learning opportunities across multiple disciplines.  This role will have direct interaction with Infrastructure team (DevOps & Cloud), front-end/back-end development team, automation engineers and senior management.

Tools:  Jira as a ticketing system.

Responsibilities: 

• Azure Infrastructure/Platform Services support

• Response and triage of Azure support requests

• Technical Documentation review and updating, as needed

• Learning Roots Automation operations and continued support of new deployments

• Take Ownership of Operational Tasks supporting Office 365 and Azure

Key Technology Requirements: 

• Azure Active Directory: Users, Groups

• Azure Compute: Manage, Administrate, and Support Compute Instances

• Office 365: Manage, Administrate, and Support requests

• Azure Back Up:  Monitor, Validate and Perform Restores, as required

• Active Directory: Good understanding of Active Directory Schema, OU Design, AD replication topology, and experience with MS Advance Group Policy Management

• Azure Cloud Services: App Services and Plans, Azure Functions, SQL Databases (PaaS), Key Vaults

• Windows Server OS proficiency: Supporting current Windows Server OS distributions

• Monitoring Experience: Ensuring smooth running and performance of all environments (CPU, Disks, Storage Space, etc…) across monitored services and infrastructure.

Additional Qualifications:

• Intermediate / Advanced English skills (if English not native language)

• Strong communication skills, time management and teamwork ethic

• Understanding Technical Documentation – Written and Graphical

• 2+ years’ Experience working in Helpdesk

• 1+ years’ Experience in Azure Cloud Infrastructure and Services

• Microsoft Trainings and Certifications

• Looking to gain experience with Infrastructure as a Code (IaaS)

• Excited to participate in supporting complex Cloud Infrastructure

• Experience with Office 365 and SharePoint Administration is a plus